Consent

By using this website, you consent to understanding and accepting the terms listed in this privacy policy. We reserve the right to update, amend, or change this Privacy Policy at any time to conform to new laws and regulations or changes in business standards. This privacy policy does not extend to any third party websites that link to or from our website and we are not responsible for any of the content on those websites. Those websites have their own privacy policies and it is recommended that users read through them before providing any information to the website owner.

Information Security

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way, such as the Secure Socket Layer (SSL) protocol. All forms have 256 bit encryption to securely transmit information.

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

Our privacy policy does not cover content that is transmitted via email to our office. Email does not have the same encryption and security protocols and should not be used to transmit sensitive information.

Log Information

When you use our website, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

Cookies enable us to customize your browsing experience and speed up website load times. You have the ability to accept or decline cookies at any time. If you decline cookies, you do not have access to the benefits of a custom web browsing experience.

Information Sharing

Our monthly newsletter service sends monthly newsletters with relevant information to the topic of interest. Your email will not be sold, rented or leased to a third-party. You may remove your name from the newsletter list at any time by following the removal instructions at the bottom of any newsletter sent.

Social Media Policy

We are not responsible for any information collected by social networks on which we maintain a social media presence. These include, but are not limited to, Facebook, Google, Twitter, Pinterest, and LinkedIn. Each social network has its own privacy policy and it should be read before creating an account on the network. We are not responsible for any marketing or retargeting performed by a social network after you have visited our pages.

Controlling your personal information 

You may choose to restrict the collection or use of your personal information in the following ways: 

  • Adjust your web browser to decline cookies 
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@pawsandplaypetresort.com
  • To opt-out of Analytics for the web, visit the Google Analytics opt-out page and install the add on for your browser. 
  • To turn off ads personalization from Google or any of the other participating ad networks, visit ad opt-out. 

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. 

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to: 

Paws and Play Pet Resort
72 Marbeldale Rd.
Tuckahoe, NY 10707

If you believe that any information we are holding on you is incorrect or incomplete, please email us at info@pawsandplaypetresort.comor write to us as soon as possible at the above address. We will promptly correct any information found to be incorrect. 

Changes to This Policy

Please note that this Privacy Policy may change from time to time. While we expect most such changes will be minor, we will post any Policy changes on this page.

Effective May 2023

www.pawsandplaypetresort.com Accessibility Statement

Updated: 5/25/23

General

www.pawsandplaypetresort.com to ensure that its services are accessible to people with disabilities. www.pawsandplaypetresort.com has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

Accessibility on www.pawsandplaypetresort.com

www.pawsandplaypetresort.com makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows www.pawsandplaypetresort.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

Enabling the Accessibility Menu

The www.pawsandplaypetresort.com accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Disclaimer

www.pawsandplaypetresort.com continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan www.pawsandplaypetresort.com with UserWay’s Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on www.pawsandplaypetresort.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Here For You

If you are experiencing difficulty with any content on www.pawsandplaypetresort.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

Contact Us

If you wish to report an accessibility issue, have any questions or need assistance, please contact www.pawsandplaypetresort.com Customer Support as follows:
Email: info@pawsandplaypetresort.com

Compliance with EU Consumer Rights Directive

In compliance with the European Union (EU) Consumer Rights Directive, we provide an easily accessible link to the EU’s Online Dispute Resolution (ODR) platform. This platform allows EU consumers to file complaints about online purchases with the possibility of reaching an out-of-court settlement. To access the ODR platform, please visit here